Privacy Policy
This Privacy Policy is established by Lotus Pharmaceutical Co., Ltd. (hereinafter referred to as the “Company”) to explain how the Company collects, processes, and protects your personal data. This Policy applies to, without limitation, the Company’s customers, suppliers and their employees, contractors or subcontractors and their employees, users of the Company’s products or services, job applicants, visitors to the Company’s operating sites, and visitors to the Company’s websites.
The Company places great importance on the protection of privacy, personal data security, and information security, and is committed to complying with all applicable laws and regulations. Any employee who violates this Policy will be subject to disciplinary action in accordance with the Company’s internal rules, and may be dismissed in serious cases. If any supplier or contractor fails to comply with this Policy, the Company may terminate its business relationship with such party.
The Company reserves the right to amend this Privacy Policy at any time. Any revisions will be published through appropriate channels. Please review this Policy periodically to stay informed of any updates.
Collection of Personal Data
The Company may collect or obtain your personal data under the following circumstances, including but not limited to:
●When you voluntarily provide personal data to the Company;
●When personal data is obtained based on a legal or contractual relationship between you and the Company;
●When you disclose personal data through publicly available sources such as the internet or social media platforms;
●When the Company lawfully obtains personal data from third parties (e.g., government authorities or law enforcement agencies);
●When you use or browse the Company’s websites, including technical information such as device type, browser type, IP address, and browsing records.
Types of Personal Data Processed
The types of personal data processed by the Company may include, without limitation:
●Basic identification data, contact information, and demographic information;
●Records of your consent to the collection, processing, or use of personal data;
●Information regarding your interaction with the Company’s website content, advertisements, or services;
●Records of communications between you and the Company;
●Security-related information and visitor logs.
Special Categories of Personal Data
Except where required by applicable laws and regulations for pharmacovigilance, the Company does not proactively collect or process special categories of personal data.
Pharmacovigilance-related activities are conducted in accordance with the Regulations for the Management of Drug Safety Surveillanc and other regulations issued by the Ministry of Health and Welfare, and in strict compliance with legal requirements.
Purposes and Legal Basis for Processing Personal Data
In compliance with applicable laws and based on lawful grounds, the Company collects, processes, and uses personal data for the following purposes:
●To provide, maintain, and improve the Company’s websites, products, or services;
●To operate and manage the Company’s websites, products, and services;
●To communicate or correspond with you by appropriate means, including but not limited to email, SMS, social media platforms, public announcements, or face-to-face communications;
●To manage and maintain the Company’s communication systems, information systems, and security systems;
●To conduct health and safety assessments and maintain relevant records;
●Supplier management and financial management;
●Recruitment activities, résumé review, interview arrangements, job suitability assessments, and records of recruitment decisions;
●To comply with the Company’s legal obligations and requirements imposed by competent authorities.
Recipients of Personal Data
Subject to applicable laws and regulations, the Company may provide or share your personal data with the following parties:
●You or your authorized representatives;
●Government authorities, regulatory authorities, or courts with lawful authority;
●External professional advisors such as accountants and lawyers;
●Third parties entrusted by the Company to provide information services or other necessary services;
●Other suppliers, contractors, or customers of the Company, where required for business purposes.
Cross-Border Transfer of Personal Data
Due to the Company’s multinational operations, personal data may be transferred to other companies within the Company’s pharmaceutical group or to overseas operating locations. Prior to any cross-border transfer, the Company will carefully assess the personal data protection laws and standards of the recipient country or region and will implement appropriate safeguards to protect your rights and the security of your personal data.
Information Security
The Company has implemented reasonable and appropriate technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. You are also advised to ensure the security of your personal data during transmission.
Accuracy of Personal Data
The Company endeavors to maintain the accuracy and timeliness of personal data and may, where necessary, verify such data with you. If personal data is found to be inaccurate or incomplete, the Company will correct, supplement, or delete such data in accordance with applicable regulations.
Data Minimization Principle
The Company collects, processes, and uses personal data only to the extent necessary to achieve specific and lawful purposes, and ensures that such processing is reasonably related to those purposes.
Retention Period of Personal Data
The Company retains personal data only for the period necessary to fulfill the purposes of collection or as required by applicable laws and regulations.
Your Rights Regarding Personal Data
Subject to applicable laws and regulations, you may exercise the following rights with respect to your personal data:
●The right to refuse the provision of personal data (which may affect the Company’s ability to provide complete services);
●The right to access or review personal data and request copies thereof;
●The right to request correction or supplementation of inaccurate personal data;
●The right to request deletion of personal data;
●The right to request restriction of processing of personal data;
●The right to withdraw your consent to the processing of personal data at any time.
Cookies and Similar Technologies
The Company may use cookies and other similar technologies to enhance website functionality and user experience. For more details, please refer to the Company’s Cookies Policy.
Direct Marketing
In compliance with applicable laws, the Company may provide you with information about products, services, or activities that may be of interest to you via email, telephone, promotional materials, or other means. You may opt out of receiving such marketing communications at any time without incurring any cost.
Use of Personal Data Beyond the Original Purpose
Unless required by law or with your prior consent, the Company will not use your personal data for purposes beyond those for which it was originally collected.
Contact Information
If you have any questions regarding this Privacy Policy or the Company’s processing of personal data, please contact:
Lotus Pharmaceutical Co., Ltd.
17F, No. 277, Songren Road, Xinyi District, Taipei City 110, Taiwan
Tel: +886-2-2700-5908
You may also contact the Company via the “Contact Us” feature on this website or by email at info@lotuspharm.com.
For matters relating to the collection or processing of special categories of personal data (i.e., adverse drug reaction reporting), please email PVO@lotuspharm.com